Product support
We read every message and aim to respond within a few business days.
- Support: [email protected]
- How-to questions: [email protected] or help
- Include your account email if the issue involves sign-in, cloud saves, or exports.
Billing and refunds
Pro subscriptions, receipts, and charge disputes:
- Billing: [email protected]
- Include your account email and checkout date or Dodo receipt when available.
- Refund policy — refunds
What we can help with
Common reasons to reach out:
- Sign-in or session issues
- Pro checkout, billing portal, or plan status
- Share links, gallery, or export questions
- Privacy requests and account deletion: [email protected]
- Bug reports with steps to reproduce
General and sales
Other inquiries:
- General: [email protected]
- Sales and partnerships: [email protected]
- Hello: [email protected]
Self-serve resources
You may find answers faster here:
- Documentation — /docs
- Help center — /help
- About — /about
- Pricing and Pro features — /pricing
- Privacy Policy — /privacy
- Refund and cancellation — /refunds